Carlson’s Law looks at the balance between autocracy and democracy in an organization:
“In a world where so many people now have access to education and cheap tools of innovation, innovation that happens from the bottom up tends to be chaotic but smart. Innovation that happens from the top down tends to be orderly but dumb.”
2018 Carmel Carlson Award Winning Project
River Road Project – 2018
Can you imagine the conversation that went on before they paved around the utility poles?
- How many communication breakdowns occurred in the year long project? Between the city and contractors, utilities, citizens…
- Why did this occur? Because the city was confused as to who the poles belonged to.
- You can’t make this stuff up. It makes NBC’s Parks and Recreation look plausible, even comparatively competent.
What are details when there is progress to be made!
The first runner-up in Carlson’s Law was the mailing of the Home Place Welcome Letter which was delayed several days for an embarrassing reason.